Warranty
1-year engine & gearbox warranty and 1 free servicing on every car, including consignment units, covered under our warranty policy. A short summary of our used car warranty. The full written policy applies.
Our 1-year warranty is provided through our partner workshop and covers the engine and gearbox only, under the workshop's warranty terms. Other parts are not covered.
- What's covered: internal engine and gearbox parts only, for the warranty period stated on your sign-off sheet, starting from handover. Cover is subject to proper maintenance and normal use.
- Not covered: electrical and electronic parts; wear and tear items (e.g. brake pads and discs, tyres, wipers, bulbs, battery, clutch, belts, filters, fluids); the water pump, gaskets, seals and leaks; suspension, steering, air-conditioning, cooling system, exhaust, bodywork and interior; towing, rental cars and loss of use.
- Disclosed defects: anything noted in the inspection report or told to you in writing before the sale is not covered.
- Neglect and misuse: a failure caused or contributed to by neglect or misuse is not covered. Keep dated service records and invoices, as you'll need them to claim.
- Making a claim: tell us in writing within 7 days of noticing the issue, with photos or videos and your service records. Stop driving if it would make the damage worse. Repairs must be authorised by us first.
- Written terms only: the warranty is part of your signed Vehicle Sales Agreement. It is not transferable, cannot be exchanged for cash, and does not cover commercial or private-hire use.
- Your legal rights are not affected: this warranty is in addition to your rights under the Lemon Law (CPFTA Part 3) and the Sale of Goods Act.